Case Study: Brad’s Deals decreases turnover by 76% with Reflektive

How Brad’s Deals Decreased Turnover by 76% with Reflektive

Brad’s Deals, a retail company focused on connecting consumers with validated online deals, wanted to improve employee development and recognition but was relying on spreadsheets and a manual paper-based process. These outdated methods made performance reviews infrequent, feedback hard to track, and employee recognition too limited to build a strong culture.

Brad’s Deals chose Reflektive as its performance management solution, using quarterly check-ins, optional monthly syncs, shout-outs, action plans, and Slack-based recognition. With Reflektive, the company created a more feedback-driven culture and saw turnover drop 76% — from 19% in 2016 to 4.6% in 2019 — along with strong gains in employee engagement and satisfaction.

Brad’s Deals

Amy Bourne

President and COO