Case Study: BlueCat achieves 86% employee engagement and agile performance management with Reflektive

BlueCat Uses Reflektive So Performance Management Doesn’t Slow Down Innovation

BlueCat is a Toronto-based enterprise DNS company (a Madison Dearborn Partners subsidiary) that helps large organizations like Apple, Facebook and Nike manage and secure complex networks. Working in two-week engineering sprints, BlueCat needed a performance management approach that matched their fast, iterative culture—traditional annual reviews were too slow and rigid and they wanted a system that encouraged continuous feedback, recognition, and career development.

BlueCat implemented Reflektive’s real-time feedback, goal management, and performance review tools to make performance conversations lightweight and frequent. The platform made recognition, career-pathing, and feedback easier to administer, driving a learning-focused environment and strong engagement—employee participation rose to 86% as people received actionable feedback, recognition, and clearer paths for growth.

BlueCat

Cheryl Kerrigan

Vice President of People