Case Study: Pinterest achieves continuous feedback and company-wide goal alignment with Reflektive

82% of Pinterest Employees Use Goals to Keep Them on Track With Reflektive

Pinterest, the world’s largest visual discovery engine with 100M+ monthly users and 1,700+ employees, faced growing pains from a bi-annual performance review process. Goal-setting varied by team and managers, employees lacked continuous feedback and clarity on priorities, and infrequent reviews produced recency bias that made fair promotion and compensation decisions difficult.

Pinterest replaced cumbersome twice-yearly reviews with Reflektive’s agile check-ins — lightweight bi-monthly one-on-ones plus semi-annual 360s — making goal tracking the system of record. The change drove strong adoption (82% of employees logged goals, averaging 3.5 each), a 91% 360 completion rate, more timely feedback and course corrections, and better alignment and dynamic goal management across the company.

Pinterest

Joel Constable

People Development