Case Study: Medtronic achieves 50% faster operator onboarding with RE'FLEKT

Digital Learning Guides With AR reduced onboarding time by 50%

Medtronic, a global medical technology leader, faced slow and error-prone onboarding for operators assembling precision medical devices where strict adherence to complex Operating Procedures (OPs) in a sterile environment is critical. The lack of clear, user-friendly instructional guidance in paper-based OPs made training lengthy and increased the risk of human error and scrap. Medtronic engaged RE'FLEKT and its REFLEKT ONE AR content platform to address this challenge.

RE'FLEKT implemented immersive AR guides using REFLEKT ONE, converting key OPs into visual AR animations with step-by-step instructions, videos, images and quality-control features directly on the shop floor. The solution shortened onboarding time by 50% compared with paper procedures, reduced errors and scrap, and aligned operator performance to maximize efficiency—demonstrating clear, measurable impact from RE'FLEKT’s platform.

Medtronic

Peter Tortorici

Senior Engineering Manager