Case Study: Bosch achieves scalable AR training and improved technician knowledge retention with RE'FLEKT (REFLEKT ONE)

Bosch - Customer Case Study

Bosch needed a scalable way to train and support workshop mechanics as vehicle technology, system complexity and model variety changed rapidly. To address this, Bosch built a Common Augmented Reality Platform (CAP) using RE'FLEKT’s REFLEKT ONE AR content platform to deliver up-to-date, easy-to-understand training and service materials for technicians.

RE'FLEKT’s REFLEKT ONE powers CAP so trainers and technical authors can quickly create and update AR scenarios viewable on tablets and smart glasses (e.g., Microsoft HoloLens). The solution lets technicians view hidden components, rotate and enlarge parts, and access contextual information on demand, enabling simultaneous local and remote multi-user training. RE'FLEKT reports benefits including increased knowledge retention, expert-created content, and a scalable training workflow that helps technicians stay current with new vehicle developments.

Bosch

Jürgen Lumera

Bosch