Case Study: W.S. Badcock Corporation achieves paperless, streamlined internal audit management with Refinitiv AutoAudit

W.S Badcock Corporation - Customer Case Study

W.S Badcock Corporation, a midsize, privately owned home-furnishing retailer, faced a cumbersome, paper-based internal audit process that consumed staff time and physical storage and risked incomplete reporting. To modernize in 2004 the company adopted Refinitiv’s AutoAudit solution (formerly offered under Thomson Reuters), seeking a paperless, more efficient way to manage audits and regulatory requirements with a small internal-audit team.

Refinitiv implemented AutoAudit after a 30‑day trial, delivering quick installation, intuitive training and ongoing local support. The centralized, secure system with built‑in risk scoring, annual planning and customizable report templates enabled W.S Badcock Corporation’s three‑person audit team to collaborate in real time, eliminate bulky paper workflows, streamline reporting and onboard new hires rapidly—outcomes Mr. Laraway credits to Refinitiv’s product and support.

W.S Badcock Corporation

Ken Laraway

Director of Internal Audit