Case Study: Union Bank of the Philippines achieves on-demand, streamlined FX trading with Refinitiv

Digitizing an FX trading system requires far more than real-time data

Unionbank of the Philippines, one of the country’s largest digital banks, faced an onerous, manual FX trading process that relied on branch calls and manual entry—contrary to its digital transformation goals. To build an on‑demand, customer‑facing FX platform, the bank chose Refinitiv for real‑time rates, straight‑through processing (STP) and API-enabled connectivity to replace siloed systems and speed up trade execution.

Refinitiv delivered a platform that provides real‑time rates, trade execution, spread and tier management, and open APIs for seamless integration with Unionbank’s core banking systems. The implementation removed manual bottlenecks, enabled STP, sped up transaction times, and reduced operational risk, and has paved the way for a phase‑two rollout to extend online rates to retail and corporate channels.

Unionbank of the Philippines

Rob Dela Pena

Solutions Architect