Case Study: CoinJar achieves 60% reduction in KYC false positives and scales AML/CTF compliance with Refinitiv World-Check One

Digital Currency Exchange CoinJar Champions Risk Management As A Central Pillar Of Its Growth Strategy

CoinJar, a Melbourne-based digital currency exchange founded in 2013 with operations in Australia and the UK, faced growing AML/CTF and KYC challenges as it scaled — including high false positives, incomplete screening records, limited configuration and audit-trail capability, no automated ongoing monitoring, and integration constraints. To strengthen compliance while keeping onboarding seamless, CoinJar selected Refinitiv’s World-Check One screening solution.

Refinitiv deployed World-Check One (desktop and API), giving CoinJar configurable name-match thresholds, access to PEP/sanctions and broader risk intelligence, automated monitoring and regulator-ready audit trails. The change reduced KYC remediation from about 15% to 6% (a ~60% reduction), streamlined onboarding for roughly 2,000 new customers per month, and helped CoinJar safely scale to ~475,000 customers and launch successfully in the UK.

CoinJar