Case Study: SIR Glass achieves 30+ referral sales per month and saves 3–4 hours per week with Referral Rock

SIR Glass - Customer Case Study

SIR Glass, an auto glass repair company based in Portland, Oregon, had a referral partner program that was too manual to scale — relying on Google Sheets and Forms, offering no partner visibility, and making gift-card distribution a nightmare. To address this, they adopted Referral Rock’s referral program platform to centralize referrals, integrate with their CRM (Service Mate), and automate reward fulfillment.

Referral Rock delivered a branded, mobile-responsive partner portal integrated with Service Mate via Zapier, automated PayPal reward payouts, and replaced manual spreadsheets and forms. The Referral Rock solution saved SIR Glass 3–4 hours of manual work per week and now generates over 30 referral sales each month, with plans to scale to more partners and launch a customer referral program.

SIR Glass

Shaun Dewitt

Owner