Case Study: Titan Travel boosts customer engagement with Reevoo Experiences

Titan Travel Experiences a new side of Reevoo

Titan Travel, a tour operator, partnered with the vendor Reevoo to expand its user-generated content strategy beyond standard ratings and reviews. The challenge was to collect more inspiring and emotional content from customers to increase trust and conversion, turning them into brand advocates.

Reevoo implemented its Experiences product, which involved expanding Titan's customer questionnaire to collect location-specific, filterable content like photos and stories. This solution led to significant results, including a 34.4% uplift in time on site and a 65% participation rate from reviewers. Reevoo's approach successfully provided authentic, high-quality content that Titan used across its website and marketing channels.

Titan Travel

Dan Whitehouse

Marketing Director