Case Study: cottages.com builds trust and boosts bookings with Reevoo reviews

Cottages.com builds trust and engagment through transparent reviews

cottages.com, the UK's largest holiday cottage letting agency, faced the challenge of building trust with potential guests for its unique properties. They needed to combat unverified reviews from open forums and create a transparent space for genuine feedback. To achieve this, they partnered with Reevoo to implement verified ratings and reviews.

Reevoo provided a tailored solution, collecting and publishing reviews only from verified customers. This included property ratings and customer experience reviews, which were integrated with Google Seller Ratings. The solution led to a 3x increase in conversion rates from review readers, who also spent 3.7x longer on the site. Reevoo's implementation provided valuable insights and significantly boosted consumer trust and online bookings for cottages.com.

cottages.com

Nick Smith

Marketing Director