Case Study: a leading US manufacturer achieves 3000% reduction in operator intervention with Reekoh

How a leading US manufacturer of building materials reduced operator intervention time by 3,000% per asset by eliminating the need for PLC and SCADA programming for maintenance Work Order management

Reekoh worked with a leading US manufacturer of building materials that had an automated work order management process tied to PLCs and AVEVA System Platform. The existing setup required manual changes to PLC and SCADA logic whenever new devices were added or parameters changed, creating operational risk and significant maintenance effort.

Reekoh implemented a data-driven solution using the customer’s existing technologies, including Reekoh, AVEVA Insight, AVEVA System Platform, MQTT, and SAP work orders. By managing asset metadata in Reekoh and using trigger-based process data to create and close SAP work orders, the company eliminated the need for PLC and SCADA programming, reduced operator intervention time by 3,000% per asset, and made it easier to add new assets while leveraging both on-prem and cloud systems.