Case Study: William W. Backus Hospital achieves secure archiving, audit trails and downtime resilience with Redwood Software’s Report2Web

Redwood’s Report2Web provides Backus Hospital with a reliable archive, audit trail and downtime solution

Backus Hospital, a 213‑bed not‑for‑profit community hospital serving eastern Connecticut, needed better archiving and audit capabilities after implementing MEDITECH’s Enterprise Medical Record system—a system that retained critical audit and patient data for only 30 days and left the hospital vulnerable during unplanned outages. Administrators required a reliable, long‑term archive and a way to maintain access to vital records during downtime to protect patient care and compliance.

Backus implemented Redwood’s Report2Web to archive MEDITECH data indefinitely, provide a secure audit trail, and push critical patient records to locked downtime machines so staff can access information even during network outages. Report2Web’s bursting and notification features also delivered department‑specific reports, boosting productivity and enabling enterprise‑wide use across finance, nursing, pharmacy and more—resulting in improved patient safety, uninterrupted care during downtimes, and faster, more efficient staff workflows.

William W. Backus Hospital

Angie Mathieu

Manager of Business Applications