Case Study: Freudenberg IT achieves 600% faster weekend sales processing and 25% improved hardware efficiency with Redwood Software

IT Service Provider improves efficiency and accelerates sales processing

Freudenberg IT KG, a global cloud and IT service provider and SAP outsourcing partner for midsized enterprises, manages nearly 100 systems including more than 80 SAP database servers. As SAP usage and components grew, the number of processes and administrative overhead increased, slowing processing operations and stretching weekend sales updates to around 36 hours.

Freudenberg IT implemented Redwood Business Process Automation – Workload Edition, integrating with SAP ERP to orchestrate hybrid on‑premises and cloud processes, centralize control and logging, and automate alerting. The solution enabled parallelized SAP tasks, cut weekend sales update time from 36 hours to under 6 (a sixfold improvement), improved hardware efficiency by 25%, and reduced administration overhead while speeding issue resolution.

Freudenberg IT

Peter Oswald

Data Center Infrastructure Manager