Case Study: Innovative Utility Provider achieves 100% SLA performance and uninterrupted revenue flow with Redwood Software's RunMyJobs

Innovative utility provider maintains revenue flow and regulatory reporting continuity

One of Australia’s largest energy providers (1M+ customers) relied on SAP BPA to run mission‑critical meter‑to‑cash, billing and related processes that keep revenue flowing and regulatory reporting accurate. When SAP ended BPA support ahead of the company’s planned move to S/4HANA Cloud, the IT team needed a compatible, low‑risk workload automation solution to preserve business continuity and SLAs.

They migrated to Redwood’s RunMyJobs with guided consulting, moving BPA workloads without retraining or disruption. The cutover was seamless and preserved 100% of previous job and SLA performance, keeping M2C operations steady and positioning the business to adopt RunMyJobs features (promotion management and SAP BTP connectors) as it modernizes.