Case Study: French Connection cuts overnight processing and gains accurate, timely business intelligence with Redwood Software

Fashion retailer cuts overnight processing while delivering accurate and timely intelligence

French Connection Group is a UK-based global fashion retailer and wholesaler with 250+ branded locations in more than 50 countries. The company needed accurate, up-to-date business intelligence on inventory movement and margins but relied on a manual, error-prone overnight process (6 PM–6 AM) to collate point-of-sale data into SAP, which caused stoppages, late interventions, and risked untimely weekly management reports.

French Connection implemented Redwood Business Process Automation – Workload Edition to automate overnight processing, automate detection of incoming store data, and integrate with SAP ERP and custom systems. The solution eliminated manual nightly monitoring, enabled immediate fixes and email alerts when issues occur, and delivers accurate, timely reports several times a day—saving time and resources while improving visibility, agility, and business–IT collaboration.

French Connection

Hazel Cawood

Business Systems Analyst