Case Study: Leading U.S. distribution company achieves $380,000 annual productivity savings and 24/7 IT operations with Redwood Software

Distribution company saves $380,000 annually in productivity losses with Redwood automation

A leading U.S. distributor of municipal water, sewer, storm drain, and fire protection products—4,000 employees across roughly 350 branches—faced a fragmented scheduling environment running nearly 2 million job executions a month across on‑premises and web systems (including an AS/400 ERP). With individual server schedulers and manual checks, failures went unnoticed, causing regular business interruptions, lost productivity, and limited IT visibility.

The company implemented Redwood Reporting plus Redwood Business Process Automation (Workload Edition), a cloud‑native, cross‑platform orchestration solution that centralized monitoring, automated maintenance and enabled seamless upgrades. The result: about 120 fewer business interruptions per year, $380,000 annual savings in productivity losses, and a centralized 24/7 IT operations capability delivered on schedule and under budget.