Case Study: Newsday Media Group achieves 83% faster resolution time with Redwood Software

Media group cuts resolution time by 83% while modernizing critical systems

Newsday Media Group, a New York-based media organization, needed a more predictable and observable way to automate circulation, billing, delivery, finance, and analytics as it moved from a legacy mainframe model to modern systems. Working with Redwood Software, the company used RunMyJobs by Redwood to replace a fragmented mix of cron jobs, Task Scheduler, ETL tools, and custom scripts.

Redwood Software helped Newsday centralize orchestration in RunMyJobs, standardize more than 145 business processes, and support a lean operations team through the Naviga Circulation migration and beyond. The result was an 83% reduction in mean time to resolution, lower total cost of ownership, and faster delivery of automation changes, with 800+ automation builds completed during the transition.

Newsday Media Group

Sherwin Rubio

Lead Programmer Analyst