Case Study: WorldNow achieves reliable closed captioning for live streams with Redwerk

Worldnow fixes closed captioning for 15-20% of web traffic with Redwerk in 3 months

The digital media company Worldnow faced a challenge with its live video streaming solution provided by Akamai, where closed captioning data was being lost during the encoding process. This prevented a major US audience from having an accessible viewing experience. Worldnow enlisted the software development vendor Redwerk to create a modern solution that could retain and display closed captions.

Redwerk's solution involved extensive research and testing of encoders, ultimately utilizing the open-source project ffmpeg for streaming and the MainConcept H264 encoder to process the video and closed caption data without loss. After a lengthy testing process, Redwerk successfully configured a system that correctly streams content with closed captions to Akamai for playback on all devices. The vendor Redwerk solved the customer's problem satisfactorily, guaranteeing a great video experience for all end-users and proving successful for Worldnow's offshore development strategy.

Worldnow