Case Study: Renovia achieves improved patient adherence and increased conversions with Redpoint Global Inc.'s rgOne

Digital Health Company Drives Adherence and New Use with a Personalized Approach

Renovia, a digital health company founded in 2016 that developed the leva® Digital Therapeutic (an FDA‑cleared pelvic floor training device and app), needed a more personalized, flexible way to nurture leads and drive treatment adherence across patients with varying severity of urinary incontinence. With a small support team and limited resources, Renovia sought a scalable platform that could integrate with existing systems and tailor communications to each patient’s unique care journey — and partnered with Redpoint Global Inc. to meet those needs.

Redpoint Global Inc. deployed its rgOne customer engagement hub, integrated with Renovia’s marketing database and Salesforce Health Cloud, to orchestrate real‑time, next‑best actions (SMS, emails, coach calls) and track progress via surveys and device usage. The Redpoint solution boosted digital patient experience and adherence, increased conversions from lead to purchase, and supported clinical impact — 87% of subjects indicated resolution of stress urinary incontinence symptoms — while providing secure, open‑architecture data control.

Renovia

David Millard

Director of Commercial Applications, Reporting & Analytics