Case Study: University at Albany streamlines program tracking and economic impact reporting with Salesforce and Redpath Consulting Group

University at Albany streamlines program tracking and reduces admin burdens with RedPath Consulting Group

The University at Albany's Office of Economic Development faced significant challenges with a buggy and unsupported web-based platform for managing its corporate partnership initiatives. This disjointed system, which was suddenly sunsetted, created administrative burdens and left the university without a single source of truth for tracking leads and program data. To streamline its processes, UAlbany partnered with RedPath Consulting Group to implement Salesforce.

RedPath Consulting Group implemented Salesforce to centralize program tracking and economic impact data. The solution significantly reduced administrative burdens, improved efficiency, and enabled the team to secure buy-in for a future campus-wide implementation. This has positioned the university to better demonstrate its contributions to economic growth and technological development.

University at Albany