Case Study: CaringBridge modernizes Salesforce and reduces technical debt with Redpath Consulting Group

CaringBridge improves support for 300,000 daily users with RedPath Consulting Group

CaringBridge, a nonprofit health platform supporting caregivers, faced significant challenges due to accumulated technical debt on Salesforce. With limited internal admin resources, their custom integrations and new features had become unmanageable and poorly documented, hindering their ability to effectively support their platform. They engaged RedPath Consulting Group's Managed Services to tackle these issues.

RedPath Consulting Group addressed the technical debt by migrating outdated automations to Flow, revamping page layouts, and modernizing the platform. This solution resulted in noticeable performance improvements, including faster loading times and fewer automation errors, equipping the small nonprofit team to better handle new releases and adopt functionality to support their community.

CaringBridge