Case Study: RIAX achieves 3.6x faster deal closes with RedPandas

RIAX speeds up closed-won deals 3.6x with RedPandas

RIAX, an Australian roof inspection specialist, faced significant challenges after a previous HubSpot provider abandoned their project mid-stream. They were left with a broken and confusing CRM that their team no longer trusted, featuring a single overcrowded pipeline, no reporting visibility, and an inability to model their unique three-way business relationships. This led to a complete loss of confidence in the platform and nearly caused them to abandon HubSpot entirely.

RedPandas completely rebuilt RIAX's HubSpot portal from the ground up over 14 weeks. The solution involved customer journey mapping, creating dedicated pipelines, building custom dashboards, and implementing 39 automations. The results were transformative: RIAX achieved a 3.6x improvement in average time to close deals and a 91% increase in overall platform usage. RedPandas also successfully integrated Xero via Make.com, giving RIAX full pipeline visibility for the first time and turning a skeptical internal administrator into a HubSpot champion.

RIAX