Case Study: Breg Accelerates EHR Integrations and Market Growth with Redox

How Breg gained efficiencies, improved service, and grew market share

Breg, the second-largest orthopedic bracing provider in the U.S., wanted to scale its Breg Vision® patient workflow management software across its customer base, but integrating with a wide range of EHR systems was slow and cumbersome. Before working with Redox, Breg’s team could only translate a few data formats at a time, making it difficult to expand efficiently and deliver a faster, more streamlined customer experience.

By partnering with Redox, Breg was able to standardize integrations across multiple EHRs and connect more quickly with systems like Epic, Cerner, athenahealth, and others. The results were significant: integrated accounts grew by more than 49% in 17 months, the first Redox integration was completed in 28 days versus about five months in-house, and most projects now take just three to four weeks; some are done in as little as five days. Redox also helped Breg reduce maintenance effort, improve customer satisfaction, and keep updates moving in less than 24 hours.

Breg

Shari Matkin

Senior Manager