Case Study: a mining and heavy industrial service and inspection company maintains operations and growth during COVID-19 with Redlist

Inspection Company Maintains Operations & Growth During Covid-19

A mining and heavy industrial service and inspection company was using five different software systems to manage its field operations, leading to inefficient workflows across its widespread branches. They engaged Redlist and its field service management platform to consolidate these operations into a single, standardized system to gain efficiency and control.

By implementing Redlist, the company consolidated its quoting, dispatching, timekeeping, and invoicing into one cloud-based platform. This provided the flexibility for both office staff and field technicians to work remotely, which was critical for maintaining operations and employee safety during the Covid-19 pandemic. The results included a $30,000 reduction in administrative costs, same-day invoicing, and 40% business growth, all while avoiding layoffs and ensuring a safe work environment.