Case Study: Ulta Beauty achieves faster, more scalable omnichannel retail experiences with Redis

Redis Enterprise on Google Cloud enables Ulta Beauty to build a “digital store of the future”

Ulta Beauty needed to modernize its retail apps as pandemic-driven shopping shifts and surging holiday demand strained inventory and user-session systems. The company turned to Redis Cloud on Google Cloud to support its “digital store of the future” and to replace tightly coupled, legacy processes with a more scalable data layer.

Redis implemented an in-memory, microservices-friendly architecture that improved inventory response times from seconds to milliseconds and helped Ulta Beauty launch curbside pickup in just four weeks without adding capacity. With Redis, Ulta Beauty also gained better scalability, lower costs, and stronger omnichannel personalization, contributing to 40% revenue growth and a more unified in-store and digital experience.

Ulta Beauty

Omar Koncobo

IT Director