Case Study: Microsoft Corporation achieves stable, high-performance scaling for 2 billion-request traffic spikes with Redis Enterprise (Redis)

Microsoft Uses Redis Enterprise to Handle Traffic Spikes

Microsoft’s MSN portal serves billions of users and must stay fast and reliable during massive traffic spikes. After experiencing high latency and limited throughput with other databases, MSN needed a scalable solution that could handle days with up to 2 billion requests without performance degradation.

MSN deployed Redis Enterprise as a scalable caching and session-store solution (10–100 GB dataset) across multiple sites to support personalization and customer engagement. The result was flawless peak‑traffic handling (including a 2 billion‑request day), higher and more stable performance, reduced downtime, and the need for fewer specialized operators.

Microsoft Corporation

Richa Gupta

Engineer