Case Study: JioCinema achieves 99% uptime and sub-millisecond latency with Redis

Achieving 99% uptime & sub-millisecond latency with Redis on Google Cloud

JioCinema, India’s most downloaded app, faced huge traffic spikes during major live events like the IPL, where millions of viewers tuned in at once. It needed a way to keep streaming fast and reliable while supporting interactive features and real-time viewership tracking. JioCinema turned to Redis on Google Cloud for high-performance caching and low-latency infrastructure.

With Redis, JioCinema cached playback URLs, powered live interactions like stickers and leaderboards, and processed streaming data more efficiently through pipelining and batch writes. The result was smoother playback at scale, 99% uptime, and 0.7 millisecond latency for more than 100 million daily users, along with better operational decisions and 100% internal satisfaction.

JioCinema

Prachi Sharma

Associate Vice President