Case Study: Interactive Intelligence saves up to 6 hours a day with Redgate Monitor

Using Redgate Monitor to save 6 hours each day

Interactive Intelligence, a global provider of business communications software, had a challenge as their sole Database Administrator (DBA) was forced to work reactively with no SQL Server monitoring in place. This meant issues were often first discovered by end-users, and the DBA spent excessive time manually checking on backups, performance bottlenecks, and server health across ten servers. They turned to the vendor Redgate and its product Redgate Monitor for a solution.

By implementing Redgate Monitor, the DBA gained a well-organized, web-based tool that provided immediate alerts and detailed server information. This allowed for a proactive approach, often resolving issues before users were affected. The solution from Redgate saved the DBA a minimum of two hours per day, and up to six hours on difficult days, while also significantly improving server uptime and reducing stress.

Interactive Intelligence