Case Study: xTEN achieves proactive SQL Server monitoring and faster issue resolution with Redgate Monitor

Monitoring multiple SQL Server estates with a single solution

xTEN, an IT services and consulting company, faced the challenge of effectively monitoring a vast and varied portfolio of client SQL Server estates across different environments, including on-premises and multiple cloud providers. They needed a solution that could provide meaningful, customizable alerts to prevent issues from becoming major problems. Unable to rely on manual scripts at such a scale, they turned to Redgate and its product, Redgate Monitor.

Redgate provided xTEN with a single monitoring tool capable of handling diverse and complex server estates. The solution’s highly customizable alerting system, with integrations like Slack, allowed the team to filter out noise and receive actionable notifications. This enabled xTEN to proactively resolve issues, often before clients were affected, and drill down into historical data to fix root causes, ensuring problems did not recur and significantly improving their service delivery.

Xten