Case Study: University of the Sunshine Coast improves database monitoring and enrolment readiness with Redgate Monitor

Monitoring a highly complex database estate

The University of the Sunshine Coast, a public university in Australia, faced the challenge of monitoring its highly complex on-premises and cloud database estate. With dozens of servers and hundreds of SQL Server instances, the IT team needed a better way to handle day-to-day operational tasks and endure periods of extremely high traffic, such as student enrolment weeks, to ensure a positive experience for its 25,000 students.

The university implemented Redgate Monitor, a solution that provided a comprehensive, web-based view of their entire SQL Server environment. Redgate’s tool enabled the team to quickly pinpoint and resolve performance issues, manage patches, and set up alerts. This was particularly critical for successfully managing enrolment surges, allowing the team to analyze and fix problems between student intake days. As a result, Redgate Monitor has become a key part of their operations, saving time on administrative tasks and helping to proactively resolve issues before they affect users.

University of the Sunshine Coast

Lindsay Hegarty

Manager Enterprise Applications and Data Management