Case Study: Howdens Joinery achieves resilient, scalable IT and voice communications with Redcentric

Howdens Joinery - Customer Case Study

Howdens Joinery, a leading UK supplier of kitchens and joinery, needed a highly resilient IT and communications partner to support 6,500 employees, 625+ depots, and demanding trading periods. As it expanded rapidly and handled tight customer deadlines, it wanted to outsource network management, disaster recovery, and voice systems without compromising availability or support, so it chose Redcentric.

Redcentric implemented managed network services, hosted disaster recovery, secure data storage, and its Unity IP Telephony service to connect all Howdens sites on a single resilient network. The result was improved security, continuity, and scalability, plus the removal of around 500 in-house PBX systems and more time for Howdens’ IT team to focus on frontline work. Redcentric also helped Howdens open 30 new depots a year on time and to budget, with significant cost savings expected over the five-year contract.

Howdens Joinery