Case Study: Evans Cycles achieves 20% IT cost reduction with Redcentric managed services

Evans Cycles - Customer Case Study

Evans Cycles, the UK’s largest quality cycle retailer with 50 stores and a growing ecommerce operation, needed to replace an ageing end-of-life PBX while also cutting IT costs. The company’s legacy setup also included unreliable tape-based backups, overcharged calls and lines, a 2TB-plus data estate, and limited redundancy, creating pressure on a small ICT team.

Redcentric implemented a managed backup service first, then delivered hosted telephony for Head Office and took over the calls and lines estate. Redcentric also helped Evans Cycles open three new stores on time and on budget, reduced average backup windows from four hours to fifteen minutes, and is expected to help deliver a 20% reduction in IT costs through managed services.

Evans Cycles

Richard Twinn

IT Support Manager