Case Study: Pets Corner achieves faster, more reliable omnichannel ecommerce with Red Technology's tradeit platform

Pets Corner enables Click & Collect in as little as 2 hours with Red Technology

Pets Corner, the UK's largest independent pet care retailer, faced significant challenges with its Magento 2 ecommerce platform, including security vulnerabilities, performance issues, and a malfunctioning subscription system. These problems were eroding customer trust and damaging revenue. To address this, Pets Corner partnered with vendor Red Technology to undertake a full replatforming project onto the tradeit ecommerce platform.

Red Technology implemented a comprehensive solution using the tradeit platform, which included inherent subscription functionality, real-time store stock integrations with Microsoft Dynamics 365 Business Central ERP, and a streamlined Click & Collect service. The results were significant enhancements in site performance, security, and user experience. The new system allows customers to see actual stock availability and collect online orders from any of over 160 stores in as little as two hours, restoring customer confidence and improving conversions.

Pets Corner