Case Study: Papergraphics achieves smarter B2B ecommerce with Red Technology

Papergraphics streamlines B2B ecommerce across 4 sites with Red Technology

Papergraphics, a large-format printer supplies company, faced the challenge of operating with a primitive ecommerce site that limited its online growth. They needed a new, integrated platform to automate procedures, free up human resources, and become more proactive. They partnered with vendor Red Technology to implement its tradeit ecommerce platform, which required deep integration with their Sage 500 ERP and Infor CRM systems.

Red Technology implemented a feature-rich B2B ecommerce solution that included seamless two-way integration with multiple international installations of Sage 500 and Infor CRM. The solution provided intelligent filtering for compatible products, custom product options, and advanced delivery calculations. For Papergraphics, this resulted in significant productivity improvements, a reduction in errors, and an enhanced ability to increase cross-selling, up-selling, and customer retention.

Papergraphics