Case Study: Napit unifies membership, training, and ecommerce with Red Technology

Napit unifies 3 legacy platforms with Red Technology

Napit, a UK-based government-approved membership scheme operator for building services trades, faced operational inefficiencies from managing three separate legacy websites. This disjointed system created a poor user experience for their over 20,000 members. They partnered with vendor Red Technology to create a unified solution using their tradeit platform to consolidate ecommerce, membership, and training.

Red Technology implemented a single, intelligent ecommerce platform tailored to Napit's complex needs. The solution integrated key systems like Sage Intacct and Trust Payments, and introduced innovative features like user-based product listings, mixed basket checkouts, and automated membership plans with Direct Debit. This streamlined Napit's operations, significantly reduced administrative time and maintenance costs, and provided a scalable foundation for future growth, all while greatly improving the member experience.

Napit