Red Technology
47 Case Studies
A Red Technology Case Study
Burhouse Limited, a supplier of calibrated stones and jewellery components, faced significant challenges after years of problems with a Magento ecommerce site that was losing customers and money. They needed to replatform to a solution that could primarily cater to their wholesale B2B customer base while also serving retail customers, but were only being offered inflexible retail platforms like Shopify. Red Technology was engaged to implement their tradeit platform to address these specific needs.
Red Technology implemented the tradeit ecommerce platform, which was integrated with SAP Business One ERP. The solution featured a comprehensive 'My Account' area for trade customers with tools like quick order forms, visible credit limits, and saved baskets, alongside advanced search capabilities for their 9,000+ products. The new site eliminated previous limitations, such as basket size restrictions, and launched with minimal issues. This provided Burhouse with a platform set for future growth without the constraints of their previous system.