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Case Study: Interactive Intelligence achieves faster cloud deployment and greater reliability with Red Hat OpenStack Platform
A Red Hat Case Study
Lightning in the Cloud Interactive Intelligence speeds delivery from months to minutes
Interactive Intelligence, a global cloud services provider for customer engagement, was struggling with rising demand that strained its legacy platform, slowing deployments, reducing reliability, and limiting scalability. The company needed a more stable and automated environment, and turned to Red Hat for help, using Red Hat OpenStack Platform, Red Hat Ceph Storage, and Red Hat Enterprise Linux.
Red Hat implemented a fully operational cloud platform in just three weeks, helping Interactive Intelligence cut customer setup time from nearly eight weeks to seven minutes. The new Red Hat-based environment eliminated outages and bottlenecks, improved automation and flexibility, and enabled faster, more cost-effective scaling as demand grew.
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Interactive Intelligence
Alex Smelik
CaaS Chief Architect, Interactive Intelligence