Case Study: CBTS achieves greater efficiency and faster sales cycles with Red Hat CloudForms

CBTS enhances customer service with Red Hat CloudForms

CBTS, a Cincinnati-based provider of IT and communications solutions for midsize and enterprise businesses, needed to replace its homegrown cloud platform with a more flexible, scalable option that could handle changing customer requirements without raising costs. The company turned to Red Hat and Red Hat CloudForms, along with Red Hat Enterprise Linux and Red Hat Consulting, to support its managed services cloud offering.

Red Hat CloudForms helped CBTS build a customer-facing self-service provisioning portal, automate support processes, and standardize managed services. The result was a more agile cloud operation that improved efficiency by 65%, accelerated time to market by 200%, and shortened sales cycles by 100%, while also helping CBTS win deals and increase revenue.

CBTS

Eric Sarakaitis

Manager of Product Development