Case Study: Cablevisión improves event processing and service efficiency with Red Hat

Cablevisión Improves Event Processing for More Efficient Services with Red Hat

Cablevisión, a telecommunications provider based in Buenos Aires, Argentina, needed a better way to accurately process events from its hybrid fiber-coaxial network, monitor network elements, and quickly identify issues after service failures while reducing the time and cost of event correlation. The company worked with Red Hat, using Red Hat JBoss Fuse, Red Hat JBoss BRMS, and Red Hat Consulting to address these challenges.

Red Hat implemented a solution that aggregated and enriched network events, applied complex event processing rules to identify defective components, and supported deployment of the integration environment. As a result, Cablevisión cut operational costs by reducing unnecessary crew dispatches, improved efficiency through automated event correlation, and increased service quality and uptime, leading to better customer satisfaction.

Cablevisión

Santiago Blanco

Architecture Manager