Case Study: Leading Entertainment Company achieves stronger security and full EDR value with Red Canary

Red Canary helps entertainment company build a better security program

Leading Entertainment Company, a global live‑events operator supporting 20,000+ annual events, 25 music festivals, 350+ venues and 25,000+ employees, was struggling with an inexperienced security team, a complicated change‑management process, and an inability to realize the full value of its EDR investment in Carbon Black Cloud. They engaged Red Canary to bring people‑first expertise and help optimize and scale their security program.

Red Canary’s incident handling team delivered immediate value within months by providing hands‑on support across multiple security tools, helping with an EDR migration, creating custom Carbon Black Cloud queries and automation actions, and co‑developing and testing an incident response plan (including support during a tabletop exercise). As a result, Red Canary helped reduce risk, increase detection and response capabilities, and improve operational readiness to protect the company’s 25,000+ employees and global operations.