Case Study: QAD Redzone achieves 24x7 monitoring and streamlined endpoint threat response with Red Canary MDR

Leader in manufacturing productivity software strengthens security posture with Red Canary MDR

QAD Redzone, the connected workforce solution from QAD, needed to strengthen its security posture without ripping and replacing existing endpoint protection. Head of Security Operations Efrain Orsini Jr. and his small team sought a managed detection and response partner that would integrate with their current tools, provide 24x7 monitoring, and reduce alert fatigue — a requirement that led them to Red Canary and its MDR service.

Red Canary implemented an MDR solution that imported QAD Redzone’s EDR telemetry, facilitated license transfers, and provided a single‑pane‑of‑glass view plus automated playbooks and 24×7 analyst support. As a result, Red Canary now handles roughly 90% of endpoint workload, enables faster investigation and automated containment (including a rapid response to a potentially malicious file on an executive’s laptop), and has significantly reduced false positives and time spent chasing alerts.

QAD

Efrain Orsini

Jenior Head of Security Operations