Case Study: WPJ Heating connects plumbers with customers in real time with Red C's Clipfix app

WPJ Heating launches Clipfix on iOS and Android with Red C

The customer, WPJ Heating, faced a challenge where their engineers were frequently dispatched to resolve minor plumbing and heating issues that customers could potentially fix themselves with some remote guidance. They approached the vendor, Red C, to develop a mobile application that would leverage technology to address this inefficiency.

Red C designed and developed an iOS app called Clipfix, which featured a live video chat function to connect engineers with customers in real-time. The solution included tools like a flashlight and screenshot capabilities to facilitate remote diagnostics. To maximize accessibility for WPJ Heating's customer base, Red C also developed an Android version of the app following the initial market test.

WPJ Heating