Case Study: Affinity Water streamlines water-saving checks with Red C

Affinity Water streamlines home water checks for 3.5 million customers with Red C

Affinity Water, the UK's largest water-only supplier, faced the challenge of conducting efficient home water saving checks to meet stringent conservation targets. Their existing manual processes were time-consuming and lacked scalability. They turned to vendor Red C to develop a mobile app to streamline this process.

Red C implemented a two-pronged digital solution consisting of a web-based administration portal and an iPad app for field staff. This streamlined the booking process, enabled on-site assessments, and provided real-time data and performance metrics. The solution drastically enhanced Affinity Water's operational efficiency and empowered its workforce, making significant strides towards achieving its water-saving objectives.

Affinity Water