Case Study: British Council improves exam delivery and accessibility with Red Badger's Pulse platform

British Council improves exam delivery with Red Badger and boosts content usefulness by 9%

The British Council, a global non-profit organization, faced significant challenges in its exam delivery process. It relied on inefficient manual methods like spreadsheets, emails, and WhatsApp, which were slow, inaccurate, and difficult to scale, limiting accessibility for many candidates worldwide. Red Badger was engaged to help modernize and transform this critical operation.

Red Badger built the Pulse platform, a programme-agnostic exam delivery system with a real-time analytics dashboard. This solution replaced the manual processes, providing robust and scalable insight. The platform significantly improved exam delivery rates, decreased response times, and increased user engagement. It also expanded global accessibility, allowing candidates in previously hard-to-reach locations to sit for exams for the first time.

British Council