Case Study: Telehealth services provider achieves scalable monetization and full recurring-revenue visibility with RecVue

Monetization Flexibility is Paramount for Emerging Telemedicine Market

Telehealth Services Providing Company, a privately held telehealth services provider connecting over 147 million people through a network of 70+ health system partners and 55 health plan providers, faced rapidly growing complexity in commercial contracts and recurring billing. Their ERP and Excel-based processes could not scale to manage unconventional pricing, variable billing frequencies, consumption-based charges, or provide visibility into ARR, MRR and churn—creating manual bottlenecks that threatened growth. RecVue’s agile, enterprise-grade monetization platform was selected to address these gaps.

RecVue implemented a scalable, native-integrated solution to automate recurring billing, revenue recognition, and complex contract amendments while delivering the RecVue Insights Engine for KPI visibility and forecasting. As a result, Telehealth Services Providing Company eliminated time-consuming manual workarounds, improved billing accuracy and time-to-close, ensured complete revenue capture, redirected resources to mission-critical tasks, and gained actionable visibility into ARR and churn to support continued growth.