Case Study: Hoffmeyer improves sales efficiency and customer retention with Recurrency

How Recurrency Drives Outsized ROI for Hoffmeyer

Recurrency worked with Hoffmeyer Company, Inc., a West Coast supplier of industrial rubber products, conveyor belts, power transmission equipment, and MRO supplies. The company needed a better way for its travel-heavy sales team to access customer and account information outside the office, especially when legacy ERP tools required VPN access and were hard to use on the road.

Recurrency gave Hoffmeyer mobile access to sales and quote history, customer usage patterns, reorder recommendations, and real-time stock information, along with easier search, quoting, and reporting. The platform helped the team spot overdue reorders, win back an at-risk account, and improve sales rep productivity and customer retention, while making it easier to quote quickly and manage accounts proactively.

Hoffmeyer Company

Josh Kaplan

Regional Manager