Case Study: ShipStation achieves subscription scalability and streamlined billing with Recurly

ShipStation Relies on Recurly to Deliver Subscription Scalability

ShipStation, an Austin-based web app founded in 2011, helps e-commerce merchants aggregate orders and generate shipping labels across marketplaces. As the company expanded beyond eBay into a standalone, subscription-based service, it needed a scalable, compliant billing solution quickly—building one in-house would have been slow and resource-intensive.

Since adopting Recurly in 2012, ShipStation has relied on a dedicated billing platform and proactive support to ensure accurate billing, PCI compliance, and faster time-to-market. Recurly’s integration audits and gateway routing improved API efficiency and reporting for multiple product lines, enabling ShipStation to scale to 68,000+ subscribers while keeping the team focused on product development and customer service.

ShipStation

Keith McGill

Director of IT