Case Study: Disciple Media scales its subscription business to $4M ARR and 600+ customers with Recurly

How Disciple Media is powering the global creator economy with Recurly

Disciple Media provides code-free web and mobile community platforms that help creators, influencers, and businesses build, engage, and monetize their audiences. As it moved from an agency model to a subscription SaaS, the company outgrew manual tracking and Stripe’s limited add-on support and needed a dedicated subscription and billing platform to manage complex pricing, trials, and global payments.

Disciple chose Recurly for its flexible plans/add-ons, multi-currency capabilities, and rich integrations (payments, Xero, ChartMogul, Avalara), plus advanced dunning and reporting. The switch enabled rapid scale: 600+ customers, over $4M ARR, a 60% YoY increase in transaction count and 92% increase in transaction amount, more than 90% trial-to-paid conversion, zero involuntary churn since July 2020, and a 48% annual recovery rate.

Disciple

Frankie Feast

Finance Director