Case Study: Digital Reach achieves accelerated growth and streamlined subscription management with Recurly

Digital Reach Relies on Recurly to Fuel Company Growth

Digital Reach, a San Francisco–based full-service digital marketing agency, was hampered by its merchant bank’s built-in subscription management: a poor user interface, no reporting or messaging, weak support, and clunky workflows that consumed time and made billing painful.

After adopting Recurly, the team immediately gained an intuitive interface with quick onboarding, crisp reporting and analytics (including churn tracking), automated payment recovery and dunning, and responsive support—freeing operations time, improving payment reliability, and giving Digital Reach a measurable competitive advantage.

Digital Reach

Andrew Seidman

Head of Operations